Note: If youre a CD/Download user, are attempting to access TurboTax Advantage Accounts or Downloads, or havent. It should match your previously completed/filed tax return. Double-check your primary taxpayer information. Actual connection times and availability may vary. Make sure youre using the primary taxpayers information (the first person listed on your filed return). to 6 p.m., ET, Monday to Friday (except holidays). After May 1, English and French hours of operation will be 9 a.m. Its in the email you received, or you can view it in TurboTax after selecting Fix my return. You can also troubleshoot by finding your rejection code. ![]() If you’re still unable to recover your account, select Try something else on the account recovery page. ET for French during tax season (from February 20 to May 1, 2023). To fix your rejected return, sign in to TurboTax and select Fix it now or Revisit, and well guide you through fixing and refiling your return. Once youre done, well either send you a code to help you recover your account or give you a list of accounts associated with your info. TurboTax Live QuickBooks Live Become an Intuit virtual expert Help individuals and small businesses prosper. Earn extra income as a member of Intuit's growing team of experts on TurboTax Live and QuickBooks Live. to 12:00 midnight ET, 7 days a week for English, and 9 a.m. Get started Become an Intuit virtual expert Help individuals and small businesses prosper. He also likes to read and learn new things. TurboTax experts are available from 9 a.m. He enjoys living in Florida because there is so much to do, including fishing and camping. This expertise lets him easily help his team members work with tax preparation software and explain it to their customers.ĭan lives in Florida with his wife and a 2-year-old who loves the outdoors and dancing. ![]() His experience working in positions with TurboTax Live and TaxAct Xpert Assist sets the foundation for his knowledge and drives his team management activities.įrom a technical perspective, Dan’s background has prepared him to troubleshoot software and find creative ways to create reports and set up projects. He’s also worked on researching Workforce Management software and creating schedules for that software. Once you start working on your return, TurboTax will run you through a series of Q&A-style and fill-in-the-blank questions and import documents (e.g., W-2, 1099s) automatically where possible to. He is also responsible for coaching team members and tracking performance data.ĭan has been a driver in creating TaxAct training, responsible for organizing the training and creating content for it. In that role, he provides direction for the team members to meet client goals. As the Program Manager for one of the Tax Preparation teams at JDA TSG, Dan is responsible for exceeding our clients’ expectations by developing and maintaining a team of seasonal tax preparers who support customers in preparing and filing their tax returns. Make changes to your 2022 tax return online for up to 3 years after it has been filed and accepted by the IRS through.
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